Policies & Practices

List of Policies & Prcatices

CODE OF ETHICS & CONDUCT

RISK MANAGEMENT POLICY

CUSTOMER GRIEVANCE REDRESSAL MECHANISM POLICY

BUSINESS CONTINUITY PLAN POLICY

INFORMATION TECHNOLOGY (IT) POLICY

PREVENTION OF SEXUAL HARASSMENT POLICY

GENDER POLICY

CONFIDENTIALITY POLICY

ANTI CORRUPTION & FRAUD PREVENTION POLICY

WHISTLE BLOWER POLICY

KYC-AML-CFT POLICY

RELATED PARTY TRANSACTION POLICY

SOCIAL AND ENVIRONMENTAL POLICY

Code of Ethics & Conduct

This Code of Conduct (CoC) aims at promoting and advancing ‘responsible lending’ practices in our business. Ensuring the clients’ interests and prioritised and protected, improve the client’s well-being as well as to ensure the well-being and security of employees. Being the member of Sa-Dhan, We follow the code of conduct and core values per the Reserve Bank of India and Self-Regulatory Bodies – Sa-Dhan & MFIN.

Risk Management Policy

In pursuit of advancing stake holders value WeGrow has formulated a risk Management Policy to guide its approach and decision-making process. This well-organised strategic Risk Management framework aims to protect rights and value of stakeholders. Risk Management Policy of the Company seeks to minimise unfavourable impact on the business objective and develop stakeholder value.

Gender Policy

WeeGro is committed to fostering gender equality through a comprehensive Gender Policy. This policy emphasises equal opportunities for all genders within the organization, promoting a diverse and inclusive work environment.Gender equality is a sensitive issue which requires commitment from every level of the organization and the integration of gender-perspective into all activities.

Client Grievance Redressal

WeeGro being a financial service provider to the under-financed and the under-privileged sections of society, believes that client-servicing is the most important tool for sustained business growth. Organisation’s Grievance Redressal Policy articulates our objective to minimize instances that give rise to customer complaints and create a review mechanism to ensure consistently superior service behavior.

Business Continuity Plan

At WeeGro, our commitment to business continuity goes hand in hand with our dedication to providing reliable and unwavering services to our valued clients and stakeholders. Our Business Continuity Plan is a testament to our proactive approach in navigating uncertainties and safeguarding the interests of those we serve.The benefit of Business Continuity Plan includes the ability to anticipate and plan for response actions

Information Technology Policy

WeeGro follow IT policies aimed at ensuring data security, privacy, and efficient information management. These policies cover area such as network security, data encrypton, access control and regular audit to comply with regulatory standards. This policy also address technology risk management, disaster recovery and guidelines for the use of electronic system.

Prevention of sexual Harassment Policy

Our Prevention of Sexual Harassment Policy is a commitment to maintaining a safe and respectful workplace for all employees. It defines guidelines to prevent and address instances of sexual harassment, fostering a culture of zero tolerance. By upholding this policy, we aim to create a work environment where every individual feels secure, respected, and empowered.

Confidentiality Policy

Respecting privacy is paramount. Our confidentiality policy safeguards all non-public, sensitive information collected during financial transactions. This policy is applicable to all employees of WeeGro. We adhere to stringent data protection measures, ensuring the utmost confidentiality and security. Trust is our priority and we are committed to upholding the highest standards in safeguarding personal and financial information.

Whistle-blower Policy

Our Whistle-blower Policy encourages employees and stakeholders to report any unethical or illegal activities within WeeGro. The anonymity of whistle blowers is protected, and we ensure a transparent and confidential investigation process. Our whistle blower policy empowers employees to confidentially report any misconduct or concerns they may have.

Anti-Corruption & Fraud Prevention

WeeGro follow a stringent Anti-Corruption and Fraud prevention policy. Our Fraud Prevention Policy employs proactive measures to detect and prevent fraudulent activities within our organization. We employ robust systems for real-time monitoring, implement stringent internal controls, and conduct regular risk assessments.

Know Your Customer (KYC) / Anti Money Laundering (AML) / Combating The Financing of Terrorism (CFT) Policy

Our KYC/AML/CFT policy ensures rigorous customer due diligence, identity verification, and transaction monitoring to prevent money laundering and terrorist financing. We are committed to complying with regulatory requirements, maintaining the integrity of financial systems, and fostering a culture of awareness and compliance within our organization.

Related Party Transactions Policy

Related Party Transactions Policy of WeeGro, underscoring our commitment to transparency and ethical business practices. with Precise definitions of related parties to avoid ambiguity streamlining processes for approval to ensure compliance improved disclosure mechanisms for comprehensive reporting. The Policy is aimed at setting out a governance framework for handling related party.